Terms of Use

Last Updated: May 4, 2025

Acceptance of Terms

This Terms of Use (“Terms”) is a legal agreement between you and Aliaksandra Sharkouskaya (sole entrepreneur) of Warsaw, Poland (referred to as “Company,” “we,” “us,” or “our”), the developer and provider of the OnHook mobile application (“OnHook” or “the App”). By downloading, installing, or using OnHook, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.

These Terms are solely between you and the Company, not with Apple Inc. (“Apple”). Apple is not responsible for OnHook or its content. You acknowledge that Apple has no obligation to provide any support or maintenance services in relation to the App.

You must ensure that you have the legal capacity to enter into this agreement. Eligibility: You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to use OnHook. If you are under 18, you may only use the App under the supervision of a parent or legal guardian who agrees to these Terms. If you are using OnHook on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

License and Scope of Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use OnHook on any Apple device that you own or control, as permitted by Apple’s App Store terms and these Terms. This license is for your personal or internal business use to generate video script content using the App’s features.

Permitted Use: You may use the App and the script content generated for your own lawful purposes, such as creating short-form video scripts for your content creation needs. You may modify or use the generated scripts freely for creating your content.

Restrictions: You may not:

All rights not expressly granted to you are reserved by the Company. The OnHook name, logo, and all related intellectual property (except for content you provide or that is generated for you as described below) are owned by us or our licensors and protected by law. We only license you the right to use the App; we do not sell the App to you.

Subscriptions and Billing

OnHook is offered on a freemium basis. You can use the App for free with certain limitations on script generation (“Free Tier”), or you can subscribe to a paid plan (“Subscriber” or “Premium Tier”) to access enhanced usage limits and features. The details of the current Free Tier and Premium Tier offerings are available within the App or our official website (note that specific numeric usage limits are not fixed in these Terms and are subject to change at our discretion).

Billing Through Apple: Paid subscriptions are handled via Apple’s in-app purchase system. This means that when you subscribe to the Premium Tier, the applicable fees will be charged to your Apple ID account. The subscription is auto-renewable, meaning it will renew automatically at the end of each subscription period (e.g., monthly or annually) and your Apple account will be charged for the renewal, unless you cancel the subscription at least 24 hours before the end of the current period.

Managing Subscription: You can manage or cancel your OnHook subscription at any time through your Apple App Store account settings. We (the Company) do not have the ability to cancel your subscription on your behalf. It is your responsibility to manage subscription settings via Apple.

Refunds: All billing and transactions for subscriptions occur through Apple. As such, any billing disputes or refund requests must be handled in accordance with Apple’s App Store policies. The Company does not provide refunds or handle refund requests directly. If you believe you are entitled to a refund, you should contact Apple support or use the App Store’s refund request mechanisms. Except as provided by Apple or required by law, subscription fees (once charged) are non-refundable.

Subscription Changes: We reserve the right to change our subscription fees or structure (for example, adjusting the pricing or features of the Free Tier or Premium Tier) at any time. If we do so, we will provide notice within the App or via other appropriate means. Fee changes for existing subscriptions will, to the extent practicable, take effect only at the start of the next billing cycle following the notice. If you do not agree to a fee change, you may cancel your subscription before the new fees take effect. Continuing to use the Premium Tier after the fee change constitutes acceptance of the new fees.

Usage Limits and Fair Use Policy

Whether you are a Free Tier user or a Subscriber, your use of OnHook to generate scripts is subject to usage limitations. Free Tier users are limited to a smaller number of script generations or length of scripts, while Subscribers are given significantly higher allowances. However, even Premium Tier users do not have unlimited usage. We maintain a Fair Use Policy to ensure that no user (free or paid) abuses the service to the detriment of others or our system’s stability.

Usage Limitations: We may impose limits on the number of scripts you can generate, the length or complexity of those scripts, or the frequency of use. These limitations may be adjusted from time to time based on system capacity, improvements, or abuse prevention measures. We do not guarantee any specific minimum or maximum number of script generations in these Terms, as they may change.

Changes to Limits: The Company reserves the right to modify the usage limits or features of both the Free Tier and Premium Tier at any time, for any reason (for example, to improve service performance or prevent excessive use). Such changes may be communicated via an App update, notification, or other reasonable means. Continued use of the App after changes to usage policies have been made constitutes acceptance of those changes.

No Guaranteed Access or Storage: We aim to ensure the App is accessible at all times, but we do not guarantee that the App will always be available or that generated script content will be saved or retrievable later. Users are responsible for saving or exporting any important content they generate. Even paying subscribers might experience temporary service outages or interruptions, and usage may be suspended if you violate our Fair Use Policy or other Terms.

User Input and Generated Content

OnHook allows you to input prompts, descriptions, or reference information in order to generate video scripts (the “Generated Content”) using large language models (LLMs) and our proprietary algorithms. The process works by taking your input text and algorithmically producing a script as output. All Generated Content is provided to you solely in textual form for your personal or business use.

Your Input: You are solely responsible for any content you provide to the App as input. You must ensure that your input does not contain material that violates any laws or rights of others (for example, do not input someone else’s copyrighted material without permission, personal data you are not authorized to share, or any unlawful content). By providing input to OnHook, you grant us the right to process that input for the purpose of providing the service (i.e., generating scripts for you). We do not claim ownership over your input; you retain ownership of any intellectual property rights in the content you provide as input.

Generated Scripts: The scripts generated by OnHook are composed by the App in response to your input. We make no claims of copyright ownership over the content of the Generated Content; it is intended for your use. Subject to your compliance with these Terms, you have the right to use, edit, publish, or otherwise utilize the Generated Content. However, it is your responsibility to review the Generated Content before use. We do not guarantee that the Generated Content will be suitable for any particular purpose, non-infringing, or factually correct.

No Endorsement or Verification: The Generated Content is automatically produced and is not reviewed by us before it is delivered to you. We do not endorse, guarantee, or certify the accuracy, completeness, quality, or legality of the Generated Content. The scripts may require editing or fact-checking by you. You should not rely on the Generated Content without appropriate review, especially if you use it in a public or commercial setting.

Your Responsibility for Use: If you choose to use or publish the Generated Content (for example, as part of a video, post, or script for public consumption), you do so at your own risk. You agree not to portray any Generated Content as if it were created or endorsed by us or by any person other than yourself. You also agree not to use the Generated Content in a way that violates the Acceptable Use rules below or any laws.

Acceptable Use Policy

We expect users to use OnHook responsibly. You agree that you will NOT use the App or any Generated Content:

We do not currently pre-screen or actively monitor the content that users input or the Generated Content produced. However, we reserve the right to review activity and investigate any violation of these Terms. If we discover misuse of the App or behavior that we believe violates these Terms or is otherwise harmful, we may take action, including suspending or terminating your access to OnHook (including paid access) without notice. Serious violations (such as those involving illegal conduct) may be reported to law enforcement or other authorities.

By using OnHook, you also agree to comply with any applicable third-party terms of service when using the App. For example, if you use the Generated Content on another platform (like uploading a script to a social media service), you must abide by that platform’s terms and policies.

Data Collection and Privacy

Your privacy is important to us. OnHook collects only a limited amount of personal data from users, which may include:

We do not collect more personal information than necessary to provide and improve the service. All personal data is handled in accordance with applicable data protection laws and our Privacy Policy (please refer to our Privacy Policy for more details on how we protect and use your information). We do not sell your personal data to third parties. We may share certain data with service providers who assist us in operating the app (such as analytics or cloud hosting providers), but solely for the purpose of supporting the service and under strict confidentiality and security obligations.

By using OnHook, you consent to the collection and use of your data as described in these Terms and our Privacy Policy. If you do not agree with our data practices, please do not use the App. If you have questions about our data handling, you can contact us at [email protected].

Disclaimers of Warranty

OnHook and all services provided through it are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, express or implied. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, in connection with the App and your use of it. This includes, but is not limited to:

Additionally, we expressly disclaim any warranties of merchantability, fitness for a particular purpose, and non-infringement, except to the extent such warranties cannot be lawfully excluded. No advice or information (whether oral or written) obtained from us or through the App shall create any warranty not expressly stated herein.

Apple-Specific Disclaimer: You acknowledge that Apple is not responsible for providing any warranty for the App. In the event the App fails to conform to any applicable warranty and you notify Apple, Apple’s only obligation will be to refund the purchase price (if any) you paid for the App or subscription; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to OnHook, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App to conform to any warranty will be solely the Company’s responsibility.

Some jurisdictions do not allow the exclusion of certain warranties or conditions. If such laws apply to you, some of the above disclaimers may not fully apply, and you may have rights in addition to those outlined here. In such cases, our warranties are limited to the minimum legally required.

Limitation of Liability

To the maximum extent permitted by law, in no event shall the Company (Aliaksandra Sharkouskaya), or its affiliates, officers, employees, agents, partners, or licensors, be liable for any indirect, incidental, special, consequential, or exemplary damages, or any damages for loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract, tort (including negligence), or otherwise, arising from or related to your use of OnHook, the Generated Content, or these Terms. This limitation applies even if we have been advised of the possibility of such damages or if any remedy fails of its essential purpose.

In particular, we will not be responsible for any harm, loss, or damage resulting from:

If, notwithstanding the above, the Company is found liable to you for any claim or dispute arising out of or related to the App or these Terms, then to the maximum extent permitted by law, our aggregate liability for all such claims (collectively) is limited to the total amount you have paid us (via Apple or otherwise) for the App or related services in the twelve (12) months immediately prior to the event giving rise to the liability (if you have paid us nothing, then our liability will be zero). The existence of multiple claims will not enlarge this limit.

Nothing in these Terms shall limit or exclude any liability that cannot be excluded or limited under applicable law (for example, liability for personal injury caused by our negligence, or for our fraud or fraudulent misrepresentation, or any mandatory liability under applicable consumer laws). However, in such cases, our liability will be limited to the fullest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless the Company (Aliaksandra Sharkouskaya) and its affiliates, officers, employees, and agents from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with: (a) your access to or use of OnHook or any Generated Content; (b) your violation of any provision of these Terms; (c) your infringement or violation of any rights of a third party (including intellectual property rights or privacy rights) through your use of the App or Generated Content; or (d) any content you input into the App. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of such claim). You agree not to settle any such matter without the prior written consent of the Company. This indemnification obligation will survive any termination of your use of OnHook.

Suspension and Termination

We reserve the right to suspend or terminate your access to OnHook (including both Free and Premium tiers) at any time, with or without notice, if you violate these Terms, if we suspect that you are misusing the App, or if necessary to protect our services or other users. In case of termination due to your breach of these Terms or misuse of the service, you will not be entitled to any refund of subscription fees, and we may terminate your subscription with immediate effect.

You are free to stop using OnHook at any time. You may delete the App from your device, and if applicable, cancel your subscription through the App Store to avoid further charges. Termination of your account or ceasing to use the App will not relieve you of any obligations or liability accrued before termination (for example, any fees incurred or responsibilities under these Terms).

We also reserve the right to discontinue or modify any aspect of the App at any time. This includes adding, modifying, or removing features, or shutting down the App entirely. If we discontinue the App in its entirety, any active Premium Tier subscriptions at that time will be cancelled at the end of the current billing period, and if deemed appropriate by us, we may provide a pro-rata refund for the remaining unused portion of that period.

Changes to These Terms

We may update or modify these Terms of Use from time to time. If we make material changes, we will notify users by posting the updated Terms within the App and/or through other appropriate communications. The “Last Updated” date at the top of this document indicates when the latest changes were made. It is your responsibility to review any updated Terms before continuing to use the App. By continuing to use OnHook after updated Terms have been posted, you agree to be bound by the revised Terms. If you do not agree to any changes, you must stop using the App and (if applicable) cancel your subscription.

Governing Law and Disputes

These Terms and any action related to them shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles. However, if you are a consumer in the European Union or another jurisdiction with laws that provide you certain consumer protections, you may also be entitled to the benefit of mandatory provisions of your local law. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

We prefer to resolve issues amicably. If you have any concerns or disputes about the App or these Terms, you agree to first try to resolve the issue by contacting us at the email provided below. In the unlikely event that we cannot resolve a dispute informally, and unless otherwise required by applicable law, any legal suit, action, or proceeding arising out of or related to these Terms or your use of OnHook shall be instituted exclusively in the competent courts of Poland. You and the Company both consent to the jurisdiction of and venue in such courts.

Apple App Store Terms and Third-Party Beneficiaries

You acknowledge that these Terms are between you and the Company, not with Apple, and that the Company (not Apple) is solely responsible for OnHook and its content. Apple has no obligation to provide any support or service for the App.

Notwithstanding the foregoing, you acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple shall have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

You acknowledge that Apple has no responsibility for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to:

In the event of any third-party claim that OnHook, or your possession and use of OnHook, infringes someone’s intellectual property rights, the Company (Aliaksandra Sharkouskaya), and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all U.S. and other applicable export control and trade sanctions laws in using the App.

Contact Information

If you have any questions, concerns, or feedback about these Terms or the App, please contact us:

Aliaksandra Sharkouskaya (Sole Entrepreneur)
Email: [email protected]
Location: Warsaw, Poland

We will endeavor to respond to inquiries in a timely manner.

By using OnHook, you acknowledge that you have read, understood, and agree to these Terms of Use. Thank you for using OnHook!