Privacy Policy

Effective Date: May 4, 2025

Introduction
Welcome to OnHook, a mobile application that helps video content creators generate video scripts using large language models (LLMs) and proprietary algorithms. This Privacy Policy is provided by the app’s developer, Aliaksandra Sharkouskaya – a sole entrepreneur based in Warsaw, Poland – referred to as “we” or “us.” We are committed to protecting your privacy and complying with applicable laws like the EU General Data Protection Regulation (GDPR) and Apple’s App Store guidelines. By using OnHook, you agree to the collection and use of information as outlined in this Privacy Policy. If you do not agree, please do not use the app.

Information We Collect

We collect only the information necessary to provide and improve our services:

• Personal Information You Provide: Your email address when you create an account or communicate with us.
• User-Generated Content: Text or other content you input for script generation, processed temporarily and not stored permanently by us.
• Device and Usage Data: Device model, OS version, unique identifiers, usage statistics, diagnostic data, and performance metrics.
• Subscription Status Information: Flags indicating free or premium subscription status; we do not receive payment details.

How We Use Your Information

• Service Provision & Improvement: To operate OnHook, generate scripts, and refine features based on usage data.
• Account Management: To authenticate users and manage subscription entitlements.
• Communications: To send service-related messages such as verification emails, subscription confirmations, and policy updates.
• Usage Limits Enforcement: To track and enforce script generation and edit limits for free and subscribed users.
• Analytics & Development: To collect de‑identified usage and performance metrics for product improvements.
• Compliance & Legal Obligations: To fulfill legal requirements, detect fraud, and enforce our Terms of Service.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data in these cases:

• Service Providers: Third-party processors (e.g., cloud AI, analytics, crash reporting) under strict confidentiality.
• Apple & App Store: Subscription confirmations and anonymous identifiers for managing purchases.
• Legal Requirements: To comply with lawful requests or protect rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale, with continued privacy protections.
• With Your Consent: Only when you explicitly agree to share data (e.g., future integration features).

Data Security

• We use industry-standard security measures, including HTTPS/TLS encryption and access controls.
• We practice data minimization, collecting only what’s necessary.
• We do not store personal data on our own servers; data resides on your device or with our processors.
• No security method is 100% guaranteed; we continuously improve protections and will notify you of any breaches.

Children’s Privacy

OnHook is not directed at children. We do not knowingly collect data from anyone under 13 (or applicable local minimum age) without parental consent. Minors (13–18) may use the app only with parental permission.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, delete, or transfer your personal data.
• Restrict or object to certain processing.
• Withdraw consent for optional data uses.
• Complaints: Contact us first; you may also approach your local data protection authority.

To exercise rights, email [email protected]. We will verify your identity and respond within legal timeframes.

Subscription and Usage Limits

• Free Users: Limited script generations and edits tracked locally.
• Premium Users: Higher allowance with internal usage caps to prevent abuse.
• Enforcement: Limits applied fairly; details are proprietary and may change without notice.
• Renewals & Cancellation: Managed via Apple’s App Store; cancellation halts renewal but retains access until period end.

Changes to This Privacy Policy

We may update this Policy as laws or our app evolve. Material changes will be communicated via in-app notices, email, or website updates. Continued use indicates acceptance of revisions.

Contact Information

• Data Controller: Aliaksandra Sharkouskaya, Warsaw, Poland
• Email: [email protected]

For unresolved issues, you may contact your local data protection authority.